Attendance and Reliability

Reliable attendance is one of the most important client expectations. Call-offs, tardiness, no-call/no-shows, and early departures can create coverage gaps and damage client trust.

Officers should:

• Know their schedule.
• Arrive on time.
• Notify Dispatch properly if late or absent.
• Follow call-off procedures.
• Avoid repeated attendance issues.
• Understand that reliability affects hours and assignments.